What a written scope of work contains
At Island Commercial Cleaning we write a clear scope of work detailing every task, room location and cleaning frequency across Duncan, Nanaimo and Comox. We build your customized quote directly from this written scope across 3 regional districts to ensure complete pricing transparency.
Updated September 2026
Your written scope of work specifies exact cleaning tasks, locations, frequencies and quality standards.
What should every line of your scope say?
We structure your cleaning plan by defining every task, location, visit schedule and quality benchmark. Every agreement clearly identifies which rooms are cleaned and which duties are performed. We write out cleaning frequencies and quality expectations in full detail for every task. Basic instructions like cleaning washrooms are broken down into specific fixture tasks. A written task list ensures both parties can verify completed work against clear written guidelines.
How often does each task need doing?
Nightly cleaning addresses high-use areas including washrooms, kitchens, waste bins, main walkways and entrance doors. We recommend three visits a week for buildings with lighter occupancy to maintain washrooms and main floors efficiently. We do full vacuuming, interior glass and detail dusting weekly. We schedule periodic tasks like vent dusting, furniture cleaning and carpet care on monthly or quarterly cycles. We schedule deep carpet extraction and hard floor refinishing based on surface wear. We quote periodic deep cleaning separately from your routine daily or weekly maintenance rate.
Who supplies the paper, soap and liners?
Consumable supplies include toilet paper, paper towels, hand soap and trash bags used by your building occupants. We include supply restocking labour in your written scope regardless of who purchases the paper products.
Who provides the equipment, and who holds the keys?
We state in the scope who provides machines, who provides consumables, and where equipment is stored between visits. We document key transfers, fob assignments and security alarm codes directly within your service agreement. We confirm shared entry points and landlord alarm details before our first visit to guarantee seamless evening access.
How long is the contract, and how do you get out of it?
Our cleaning agreements feature 30 days' notice for either party, offering flexible terms without long-term locks. We write it in plain words, and we read it through with you before you sign anything.
How do we take over from your current cleaner?
We plan a transition around the notice period in the existing agreement. We organize a short overlap so our crew walks your building while your current arrangement is active, audit consumables at handover so you never pay for stock twice, and log all keys, fobs and codes against our written access list.
| Frequency | Typical tasks |
|---|---|
| Nightly | Washrooms, kitchens, bins and liners, traffic lanes, entry glass, consumable restocking |
| Three times weekly | Standard routine cleaning for offices with moderate daily foot traffic |
| Weekly | Full vacuuming, interior glass, detail dusting, hard floor damp mop |
| Monthly | Vents and grilles, high dusting, baseboards, interior partition glass |
| Quarterly | Upholstery, hard floor scrub and recoat where finish is present |
| Periodic | Deep surface care — carpet extraction and floor refinishing as needed |
We set your cleaning task frequencies during our walkthrough. This table shows where tasks usually land, not what any contract must contain.
Review our full range of carpet extraction and hard floor maintenance services.
We write the scope after we have seen your building. Request a walkthrough to get your task list by area and frequency.